Effective Date: November 27, 2025
Phoenix Thabiso Group ("PTG," "we," "us," or "our") is committed to protecting the privacy of our clients. This policy explains how we collect, use, disclose, and safeguard your information when you engage with our services.
Information We Collect
We only collect information necessary to provide our specific services:
- For Contact/Inquiries: Name, Email Address, and Phone Number (via Contact Form).
- For Business Registrations (CIPC, PSIRA): Full names, ID Numbers, Residential Address, and Certified ID Copies.
- For Technical Support/Unlocking: Full names, ID Numbers, Physical Address, and Device IMEI/Serial Numbers (for Proof of Ownership documentation).
How Your Information Is Used
Your information is used strictly for the following purposes:
- To Process Business Registrations and legal filings on your behalf.
- To Verify Ownership for technical services (e.g., smartphone unlocking) to comply with legal requirements.
- To communicate with you regarding your service status and billing.
- To improve our services and internal operations.
Data Security and Disclosure
- Security: We implement robust administrative and technical security measures to protect your personal data from unauthorized access, disclosure, or alteration.
- Disclosure: We will not sell or rent your personal information to third parties. We will only disclose your information to external parties when required to do so by South African Law (e.g., CIPC, SARS, or police investigation), or with your express written consent (e.g., submitting documents on your behalf to government entities).
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: ptarchsolutions@gmail.com
- Phone: +27 76 815 2789